We want to ensure that you are completely satisfied with your purchase.
AliTalbert.com accepts the return of full price unworn/unwashed merchandise within 30 days of your order receipt. If you return a package that does not meet this criteria, the refund will be denied, and the item will be forfeited.
Sale merchandise (unworn/unwashed) can be returned for a full refund within 14 days of order receipt.
Items marked Final Sale cannot be exchanged or returned at any time.
HOW TO RETURN
Please note that at this time we cannot reimburse the shipping cost of your return, unless the return is due to an error in our fulfillment or a defect in the garment.
You will be provided with a Returns Form with your original package. Please fill out the Returns Form and place it inside your return package, along with a copy of your original receipt. If you are unable to locate your Returns Form, please contact us at firstname.lastname@example.org or at 1.855.746.7254 .
Please send your returns to:
1121 Military Cutoff Road, Suite C-306
Wilmington, NC 28405
We highly recommend that you use a shipping company that provides tracking information and that you insure your package fully. We can't be responsible for items that are lost in transit or are not received by us.
When we receive your return package, you will receive email notification. Please note that we will use the email address provided on your original order. We will process your refund within 14 days of receiving your merchandise. Your banking institution may require additional days to process and post the transaction to your account. Please allow 1-2 billing cycles for your account to be credited. We will refund the original form of payment.
Please note that at this time we do not offer exchanges.
SHIPPING ERRORS OR DAMAGED PRODUCTS
In the event that we processed an order incorrectly or you received a damaged item, we will replace or take back that item for a full refund at our expense. AliTalbert.com will provide a pre-paid UPS shipping label for that return. To make arrangements, please contact us at email@example.com or at 1.855.746.7254 .