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Returns Policy

We want to ensure that you are completely satisfied with your purchase.

RETURN POLICIES

1. All returns must be pre-authorized within 10 days of product delivery.
2. No returns will be accepted without Authorization Number
3. All returns must be shipped to us freight prepaid.
4. No returns shall be accepted after 30 days of receiving goods.
5. Unauthorized returns will be refused and returned to the customer at the customer's expense.

HOW TO RETURN

Please note that at this time we cannot reimburse the shipping cost of your return, unless the return is due to an error in our fulfillment or a defect in the garment.

You will be provided with a Returns Form with your original package.  Please fill out the Returns Formand place it inside your return package, along with a copy of your original receipt.  If you are unable to locate your Returns Form, please contact us at support@alitalbert.com or at 1.855.746.7254      .

RETURN ADDRESS

Please send your returns to:

Ali Talbert
1121 Military Cutoff Road, Suite C-306
Wilmington, NC 28405

We highly recommend that you use a shipping company that provides tracking information and that you insure your package fully.  We can't be responsible for items that are lost in transit or are not received by us.

RETURN NOTIFICATIONS

When we receive your return package, you will receive email notification.  Please note that we will use the email address provided on your original order.  We will process your refund within 14 days of receiving your merchandise.  Your banking institution may require additional days to process and post the transaction to your account.  Please allow 1-2 billing cycles for your account to be credited.  We will refund the original form of payment.

EXCHANGE POLICY

Please note that at this time we do not offer exchanges.

SHIPPING ERRORS OR DAMAGED PRODUCTS

In the event that we processed an order incorrectly or you received a damaged item, we will replace or take back that item for a full refund at our expense.  AliTalbert.com will provide a pre-paid UPS shipping label for that return. To make arrangements, please contact us at support@alitalbert.com  or at  1.855.746.7254      .